How to Delete a Mercari Account: Update 2022

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The last few years have seen a rise in e-commerce. In the post-pandemic period, individuals grew accustomed to online shopping. A well-known and reputable Japanese e-commerce site is Mercari. A Mercari account is useful, but occasionally you might consider deleting it. “How to delete a Mercari account” is the topic of this article.

Simply navigate to your profile > Settings > Edit Account, tap “Delete Account,” and complete the form to delete your account in the app. Upon receiving your request, the Mercari staff will deactivate your account.

You want to remove your Mercari account, but you’re not sure how. With our detailed instructions and relevant information, we are here to help you. Hold on to us.


Mercari, What Is It?

A place where you can buy and sell almost anything is called Mercari. It is an online marketplace that enables customers to purchase consumer-friendly goods. When an item is bought, they deduct a selling charge of 10% from the price the buyer paid for it and give the seller the balance. Net sales for the Mercari Group include these commission payments. In the US, Japan, and other nations worldwide, the Mercari shopping platform, established in 2013, has grown to become one of the most well-liked e-commerce buying and selling portals. There is still an opportunity for improvement because Mercari is still developing.

Mercari Account Deletion: Why Should You Do It?

You may purchase and sell products on several excellent internet marketplaces. In the field of internet marketplaces, a new company called Mercari is just getting started. There are numerous issues with the website because it is distinct.

Eliminating spam emails from your device and unsubscribing from newsletters can help you save time and space.

How to Delete a Mercari Account?

A few things need your attention before you delete the Mercari account. To remove your account, you must initially be willing to resolve the following issues:

  • Make sure your Mercari account is free of any outstanding debts.
  • The entire balance is either transferred or used.
  • Verify that there are no pending sales at the moment. If you don’t want any issues down the road, all the steps must be completed successfully.
  • Remove every listing you’ve published to your Mercari account.

Keep in mind that Mercari only permits the deletion of mobile apps. The webpage cannot be used to delete it. Therefore, there are two main ways to delete your account, and we’ll go over each of them here in clear, concise steps. You should be required to complete every step, so don’t omit any. See how the methods work.

  • By using the app
  • Through email

Continue reading below for additional information about these strategies’ steps.

Before canceling your account, don’t forget to clear your deposits, complete any outstanding orders, and remove goods from your list.

Mercari Account Cancellation App

Before deactivating your account, you must clear your deposits, complete any pending orders, and remove items from your list.

  • Download the app from the App Store or Google Play to log in to your account.
  • On the homepage, navigate your way to your account settings to find the option to ‘Edit.’
  • Under that, you will see the ‘Delete Account’ option. 
  • For permanent account closure, tap on it.

Within 48 hours of receiving your request, the Mercari support team will audit the structure you’ve submitted and delete your account.

If all procedures are followed correctly, you can use the instructions to delete your Mercari account on your Android or iPhone.

How to Terminate Your Mercari Account via Email?

Follow these instructions if you’d want to delete your account using a different method.

  • Log into your Gmail profile.
  • In the subject line, type “Request to Delete Account.”
  • Write a well-structured email outlining the problem with the account and your justification for deleting it.

Calling (888)325-2168 or sending an email to [email protected] will get you in touch with the Mercari customer service staff. Additionally, there is a support section containing responses to frequently asked questions organized by subjects.

How to Remove the Mercari App from Your Phone?

You won’t be able to access your app after deleting your account and terminating any subscriptions or memberships and must now delete it from mobile devices like Apple and Android, among others. 

  • Look for the Mercari application on your mobile device.
  • You will get three pop-up menu options if you press and hold the Mercari app on your phone.
  • To remove the application from your smartphone, select the option. 
  • To remove the application from your smartphone, click OK. This should remove the application from your smartphone.

You just removed the Mercari app from your device.


How Do I Permanently Delete My Mercari Account?

  • Get your phone’s Mercari app open.
  • Try downloading it if it isn’t already on your phone.
  • Navigate to the “My Page” area of the application from the home page.
  • Then click “Delete account.”
  • After that, you will need to complete a form by following the prompts on the screen.

Why Am I Unable to Remove My Mercari Account?

We won’t be able to cancel your account if there are any active orders, incomplete direct deposits, or listed items. Before filing a deletion request, make sure to remove all listings and finish all transactions.

On Mercari, How Can I Remove a Card?

Select “My payment methods” under Profile > Settings. You can add, modify, or remove credit card options as well as set up PayPal or Apple Pay from this page.

How Do I Turn Off Mercari Momentarily?

To arrange a vacation for your account, follow these steps:

  • After signing in, look through the Account Settings section of
  • Choose a Vacation.
  • On the toggle.
  • Decide on a start and finish date.
  • To confirm the vacation, tap Save.

Why Am I Unable to Access My Mercari Account?

If you need to reset your password and are not logged in: Please click the link below to Reset Password, then enter the email address you used to sign up for Mercari, and finally click Send an email. You’ll receive an email from us with the subject line “Reset your Mercari password.” To change your password, click the link in the email.

Bottom Line 

  • In the end, we concluded that Mercari is an online marketplace where you can buy and sell anything associated with real life. E-commerce is the future. In the contemporary world, various e-commerce websites are accessible. Not everyone can use all the services at once, though. The cancellation or termination of an account is, therefore, apparent. Additionally, we have included every method that might be used to delete a Mercari account.
  • Mercari has grown its operations beyond Japan. However, a client will always have the choice to delete their account. We hope that this page will be useful to you whenever you want to delete your Mercari account.
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